Welcome to our web site.
We have been in the IT business since the late 1970's, working in both public and private sectors.
Our function is to provide small businesses with all of the services that would normally be offered by the IT Support Team in larger organisations.
Services that we provide include :
PC Supply, Installation, Troubleshooting and Servicing
Network Design, Installation and Maintenance
Bespoke Software Application Development
Web Site Design and Hosting
eMail Solutions and Hosting
Support and Training (On-site and Remote)
We provide a complete project management service and work with all our clients proactively to provide solutions which are cost-effective and appropriate for their individual needs.
Although we are based in the North West of England, we support clients throughout the UK, the Channel Islands and Europe. While we are more than happy to visit our clients on-site, we do our best to keep costs down by providing an unrivalled remote support service.
We are able to do this because :
We ensure, from the outset, that our clients hardware and infrastructure are in good order and that all necessary equipment and procedures are in place to keep it that way.
We make sure that our clients have a good understanding of how their systems work and have the knowledge and confidence to manage and develop them with a minimum of help.
Our remote support service enables us to start investigating problems as soon as they are reported and most issues are resolved in less than an hour.
If a problem takes a bit longer, we stick with it for as long as it takes (no 9 to 5'ers here).
In order to ensure minimum disruption for our clients, all major work is performed outside normal office hours whenever possible.